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Get help faster. Our new Help & Contact screen helps you find the answers to common questions, like tracking a bag or changing a booking, without waiting for a reply. If you still need us, you can reach our team from the same screen.
With the Send My Bag app you can now check the location of your bag with one click no matter where you are in the world. We’ll also send you free push notifications with reminders when preparing your bag and letting you know when your bag is out for delivery. Other useful features include the ability to upload customs information using your smart phone’s camera and the option to receive a free insurance upgrade by taking a picture of your prepared suitcase!