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★★★★★
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Responder 2.019 is our biggest update yet — new tools for every department, plus an all-new mapping experience available as an add-on. NEW FOR EVERYONE • NERIS incidents: draw and edit incident areas on the incident map, sort responses by department, and pull-to-refresh. • Alarms: the alarm map now runs on our new map engine, with pull-to-refresh. • Photos: rotate a picture before attaching it to an alarm or work order. • Work orders: attach an image while creating a work order, see a record's work orders on its inventory page, and delete work orders when authorized. • Inventory: scan multiple barcodes to find an item, then tie the scan to an existing record or add a new one. • iOS: built-in PDF viewer for incident reports and documents. • Many fixes and speed improvements throughout. NEW WITH ADVANCED MAPPING (add-on) • All-new native map with your department's basemap styles, live units and responders, open incidents with their incident areas, hydrants, map points, properties and map shapes. • Layers panel to switch basemaps and turn overlays on and off — remembered on your device. • Tap anything for a summary card, then open the full record with one tap. Add hydrants, properties, map points and shapes right from the map. • Draw polygons, lines and circles, style them by type, set an expiry, and hide the shapes you don't need. • Hydrants module: search hydrants, view and edit details, record full inspections including flow tests, manage contacts and status history, and adjust a hydrant's location on the map. • Properties module: browse properties in a list or on the map; view and edit details, hazmat, contacts, custom fields, images and site plans; open a linked property straight from a NERIS incident. • Multi-agency systems: see every department's incidents and shapes with the "All agencies" tag and frame them all with one tap. Advanced Mapping is a new RedNMX add-on for the Responder app. To enable it for your department, reach out to the Alpine Software sales team — we'd be glad to walk you through it. Some features require your department's server to be updated to the latest version.
The Responder app allows first responders to get alarm notifications and report call response status for their department. Requires the RedNMX Fire Department Management System. - Notify dispatchers and incident commanders of your intent to respond and the location. Use gps location to report your current location and scene estimated time of arrival. - View real time critical call information like hydrants, hazardous materials, and dispatch warnings. - Integrated map shows alarm location, responding personnel and vehicles, and nearby hydrants. Supports the RedNMX GIS Points of Interest system to include mile markers, trail markers, knoxbox and standpipe locations. - Personnel Scheduling support. View your department schedule and sign in to available shifts. - Events and Training - View and sign up for meetings, trainings, and other department non incident events. - Work Order System - Add, manage, review and complete department work orders. - Send and receive department messages.