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★★★★★
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Introduced multi-PBX support for selection and switching within a single account Added a compliance notification indicating when users are interacting with an AI agent Moved the Dialpad from the Inbox header to the mobile bottom navigation, where it opens the dialer from any screen Added Calls, Voicemail, and Call groups subtabs to History tab Enabled semi-attended transfer in the mobile app, so users can connect a held call with a second outgoing call while it is still ringing Added a floating date indicator showing the top visible message's date while scrolling through chats Fixed an issue where push notifications on web and mobile displayed Markdown syntax (e.g., *text) instead of plain text
x-hoppers is a complete retail communication system that connects store associates and increases customer conversions. To use the app, you must have an x-hoppers account or be invited to a conversation by someone from a company with an account. With lightweight headsets and smart notifications, x-hoppers ensures store associates stay connected to colleagues, customers, store systems and beyond, while improving the overall in-store experience. Highlights: - Helps customers interact with products and request assistance through smart call points - Connects associates to in-store devices such as cameras and POS systems - Provides real-time theft detection and prevention - Supports external communication with customers, suppliers and vendors via the headsets, mobile app and any web browser Transform your in-store communication and operations with x-hoppers. x-hoppers mobile app features: - Chat, voice and video platform - Instant alerts from POS systems, smart call points and security cameras - Push notifications - Ability to join an in-store broadcast from anywhere