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ZWHSmartLock is a companion app for compatible XWH/ZWH smart lock hardware. A compatible lock and Bluetooth permission are required to discover, pair with and operate a nearby device. Internet access is required for account services and online authorization checks.
Register and sign in with your email address and a verification code. New accounts do not require an account password. An older account may need its original password once to verify account ownership.
Lock owners can authorize an email address directly, with a validity period and separate lock/unlock permissions. Users who verify the same email address receive matching lock access automatically; no invitation acceptance is required.
Use the native Bluetooth interface for foreground pairing, reading reported lock status, lock/unlock commands and supported lock settings. View operation records, submit optional feedback photos and access support information. Available device functions depend on the compatible lock model and firmware. The app does not provide background or proximity-triggered automatic unlocking.
The app starts in English. Switch between English and Simplified Chinese on the sign-in or Account screen; your language choice is saved on this device.
Choose Try demo at the public entry screen to explore clearly marked simulated lock and authorization examples without signing in or operating real hardware.
Account deletion currently requires a manual review. Start the request in Account or use the support website; requesting a code or submitting a request does not mean deletion is complete.