USA Business Insurance

Manage your commercial insurance from wherever the work is. The USA Business Insurance customer portal keeps your policies, invoices, and certificates in one place, so you are not calling the office for a document you need in the next ten minutes. Sign in with Face ID and everything filed under your business is ready. POLICIES View every policy on your account along with its product type, policy number, and assigned agent. Open a policy for the full details, then go straight to the documents and certificates filed under it. CERTIFICATES OF INSURANCE A general contractor needs a COI before Monday morning. Request one from the Certificates tab, enter the holder's information, and submit it without leaving the job site. Adding an additional insured? Enter their name and address, then select the endorsements your contract calls for: completed operations coverage, primary and non-contributory wording, or a waiver of subrogation. Each has a question mark beside it that explains in plain English what the endorsement actually does, so you are not guessing at contract language. Certificates already issued to you are listed for download any time a client asks for another copy. INVOICES AND PAYMENTS Review what is due, choose a down payment or pay in full where both options apply, then pay by card and sign on screen. Recurring authorizations are labeled clearly, so you always know whether you are being charged today or placing a card on file for future installments. ASK USA The in-app assistant answers common questions about your coverage and the portal itself. When something needs a person, send a message from the Contact tab and it reaches the team handling your account. BEFORE YOU DOWNLOAD An active USA Business Insurance policy and a customer portal account are required to sign in. Certificate and endorsement requests are reviewed by our underwriting team; submitting one in the app does not bind coverage or amend your policy on its own.