Can't create a login
Can't create a login
doesn't open
It keeps crashing my phone.
doesn't work
it keeps crashing my phone
will not load anything with sooooo many glitches. horrendous app with no web option when the app decides to not respond at all. terrible considering this is supposed to be my communication method between my doctors and vital documents. I ahve nothing good to say at all.
1 people found this helpful
Absolutely atrocious app for Android users. I have no way to access anything I need for my medical treatment. This is another example of how updating technology ruins the experience for patients. Simple website videos and email are far superior to this.
1 people found this helpful
Great for the past month. The past 2 days, my ART calendar will NOT scroll. I have long pressed on the screen, logged out/in, uninstalled/reinstalled, etc. Now my name on the home screen is my profession title, not my name!
2 people found this helpful
app doesn't work. just crashes every time I try to login in and tells me to login again.
App design is dated and push notifications do not work. App permission is enabled, I've cleared my cache, and tried turning on notifications setting with in the app. I have to rely on email notifications which are often delayed. Very frustrating considering some messages are time sensitive. I also have an unpaid payment indicator that will not go away although no payments are outstanding.
2 people found this helpful
From 60 saved reviews since 21 Jul 2019, all countries.
Share of the 53 negative reviews that mention it
“A message came up saying the app had a bug that needed to be fixed by the developer and to update ot after it was fixed.”
“I try to log in and it immediately logs me out.”
Share of the 6 positive reviews that mention it
Nothing stands out yet.
A drop after an update usually means the update broke something.