GoByAva

Your AVA customer area goes with you! You can now access your certificates, declare a claim or communicate directly with us by phone or Whatsapp™ even if you are on the other side of the world! The GObyAVA application is: My contracts Find information related to past or current contracts. View and download your contract documents quickly from your smartphone. Extend a stay Ensure the extension of a stay abroad simply by entering the new return date. Payment is made online and the new insurance certificate is available immediately after payment confirmation. To declare a sinister Declare your claims and reimbursement requests immediately and follow their processing by AVA in real time. Useful information Are you ready to go? Discover the customs, practices and precautions to be observed in order to integrate and travel as well as possible thanks to our practical sheets by destination. And also ... A notifications tab allowing you to follow the progress of your files with AVA. The possibility of calling the assistance 24 hours a day, 7 days a week or contacting customer service via WhatsApp, a service available Monday to Friday, from 9 a.m. to 5 p.m. Bring your insurer in your pocket and leave with peace of mind with GObyAVA.