Loading…
CompareOpen in Google Play
This app isn't in any of our charts yet.
Various bug fixes and quality improvements
Manage customer conversations on the go. Reply, assign, and resolve instantly
Broodle Engage is your mobile customer support companion. Stay connected with your customers anytime, anywhere, and never miss an important conversation. KEY FEATURES 📱 Real-Time Conversations View and respond to customer messages instantly across all your connected channels including WhatsApp, Facebook, Instagram, Email, Telegram, and website live chat. ⚡ Quick Actions • Reply to customers with text, images, audio, and files • Use canned responses for faster replies • Add private notes for team collaboration • Assign conversations to team members • Set priority levels (Urgent, High, Medium, Low) • Resolve, snooze, or reopen conversations 👥 Team Collaboration • See who's handling which conversation • Mention teammates with @mentions • View conversation participants • Transfer conversations between agents 🏷️ Organization Tools • Filter conversations by status, assignee, or inbox • Apply labels to categorize conversations • Search through your conversation history • Sort by latest activity, created date, or priority 🔔 Push Notifications Stay informed with instant notifications for: • New conversations • Assigned conversations • New messages in your conversations • Team mentions • SLA alerts 📊 Multi-Inbox Support Manage all your communication channels from one app. Connect your website chat, social media accounts, and messaging platforms. 🔒 Secure & Private • Secure login with email and password • Multi-factor authentication support • Enterprise-grade security PERFECT FOR • Customer support teams • Sales teams • Small businesses • E-commerce stores • Service providers • Anyone who values customer communication WHY BROODLE ENGAGE? • Never miss a customer message • Respond faster with mobile access • Keep your team in sync • Improve customer satisfaction • Work from anywhere Connect your Broodle Engage account and start delivering exceptional customer support from your mobile device. For support, visit: https://engage.broodle.one