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Initial release of the Client Feedback App Submit and manage client feedback with media attachments Role-based access for Clients, Developers, Admins, and Super Admins Real-time feedback status updates and notifications Secure user onboarding via email invitations
A secure, role-based app for managing client feedback with real-time updates.
Client Feedback App is a secure, role-based mobile application designed for PWH Services to simplify how client feedback is submitted, tracked, and resolved. The app replaces scattered communication channels such as emails, chats, and spreadsheets with a centralized feedback management system that improves visibility, accountability, and response time across teams. Key Features Structured Feedback Management: Clients can submit detailed feedback linked to specific projects Attach images and videos (screenshots or screen recordings) Track feedback status from submission to resolution Role-Based Access: Clients: Submit feedback, add comments, and track progress Developers: View assigned feedback, comment, and update statuses Admins: Manage projects, users, and assign feedback Super Admins: Full system control and oversight Real-Time Updates & Notifications: Instant push notifications for feedback creation, assignment, and status changes Keeps Clients, Developers, and Admins informed at every stage Secure Email Invitations: Admins and Super Admins can invite Clients, Developers, and Admins via email Invite-based onboarding using secure email links ensures controlled access Reliable & Stable Experience: Crash monitoring and diagnostics to ensure app stability Usage analytics to continuously improve performance and usability Secure by Design: Role-based access control Secure authentication and session handling Protected media storage and data access The Client Feedback App helps teams collaborate efficiently, respond faster to issues, and maintain a transparent feedback workflow — all from a single, easy-to-use mobile application.