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• Redesigned ticket screens with a stage-by-stage progress view, Summary and Response & Solution tabs • Follow Up chat on every ticket — replies from the support team arrive live • Escalate a ticket up to Level 3 once its resolution target is missed • Verify completed work with a star rating and signature • Reopen a closed ticket within 7 days • Submit ideas and feature requests from the app • Unread reply badges on ticket cards • Performance and stability fixes
Support for Dynamics Ecosystem
Dynamics Support is your dedicated hub for getting help and sharing feedback on all Dynamics Plus applications. Whether you’re experiencing a technical issue, have suggestions for improvement, or want to stay updated on new features, Dynamics Support ensures smooth communication with our team. Key Features: • Report bugs and issues directly from the app • Submit feedback and improvement ideas • Stay informed about app updates and enhancements • Quick access to support from Dynamics Plus team • Simple and user-friendly interface With Dynamics Support, we’re always just a tap away to make sure your experience with Dynamics Plus apps is seamless and efficient.