wont allow me to create access codes for visitors? please help
wont allow me to create access codes for visitors? please help
Doesn't send visitor requests to phone anymore. Only to email. you can't delete one time visitors. now when you approve visitor request it logs you out
Developer reply
I've just tested your site and it's working fine and the app allows u to share the OTP via WhatsApp. Please note that your estate no longer subscribes to SMS bundles.
baie lekker app five stars
It doesn't always work
Developer reply
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at support@evtrack.com.
Excellent
All of a sudden it's saying I need a valid email address, and I have had the same email address since I registered, so I can't log on, my app is up to date, all sorted, what amazing service thank you
Developer reply
It sounds like support@evtrack.com team was able to help you resolve any issues you were experiencing and get you logged in!
Very good.
I cant download the latest version of Evtrack Visitor management systwm, since it pending, nothing is happening
Developer reply
Please clear the data and cache for your app by going to your phone settings. See https://support.google.com/googleplay/thread/3321739/always-showing-as-download-pending-not-downloading?hl=en In case you are still facing the problem, please contact us at support@evtrack.com with your contact details.
So... The login issue has been fixed, but future dated invitations does not show under the invitations tab...
1 people found this helpful
Developer reply
We regret the inconvenience; the issue has been resolved and your future dated invitations will now be displayed under the invitations tab. Alternatively, reach out to support@evtrack.com and our support team will happy to assist u.
I can't edit or delete my Visitors details. The app has assigned wrong phone numbers to visitors, and any attempt to edit or update comes up with 'Error, visitor with the same phone number exists'. Please advise, thanks.
1 people found this helpful
Developer reply
Hi, u can delete both contacts by swiping left and selecting delete. Thereafter re-add them. Alternatively, reach out to support@evtrack.com and our support team will happy to assist u.
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