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This version includes bug fixes and performance enhancements to improve your support experience.
Chat with customers & prospects on-the-go
Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users. With the Android app, teams can: Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime. Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations. Never miss a message - With push notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app. Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.