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- Agent KYC Onboarding - KYC Updating - Agent Application Tracking and Reports - Issue Logging and Support
The app provides field teams with tools to manage agent registrations.
Agent Onboarding provides field teams and administrators with tools to manage agent registrations and support workflows directly from their mobile devices. Core features include: Agent Onboarding and KYC Verification Register new agents quickly. Capture required Know Your Customer details, upload identification documents, and submit complete records for review. Profile and KYC Updates Keep agent records accurate. Access existing agent profiles, edit personal or business information, and submit updated documentation for compliance verification. Application Tracking and Reports Monitor submitted agent applications in real time. View detailed status reports to track approvals, pending reviews, and rejections. Issue Logging and Support Report field challenges, account errors, or application bottlenecks directly within the platform. Log support tickets to ensure prompt resolution from the administrative team. Download Agent Onboarding to streamline agent management and simplify compliance operations.