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This application allows you to access ITSM & ITAM on your mobile device.
This application allows you to access Ivanti Neurons for ITSM & ITAM on your mobile device. Ivanti Neurons for ITSM & ITAM mobile app now provides a highly secured, convenient and faster way to login into Ivanti Neurons for ITSM & ITAM using biometric authentication and, to enhance the mobile experience of the user. Push Notifications are enabled to receive the alerts on the go. Ivanti Neurons for ITSM & ITAM App enables analysts to manage their Incidents, Tasks and Service Requests from their mobile devices. They can contact their customers via phone, email or chat with a tap and update the relevant record with details of the interaction. Easy search and filter capabilities enables them to gain quick access to key information. Applicable for Cloud and On-Premise customers. Features: • Incident • Task • Service Requests • Service Catalog • Knowledge Base • FAQ • My Items • Alert • Announcement • Search Requirements: Active Ivanti Neurons for ITSM & ITAM Account The new functionality added in this release requires version 2020.2 or later.