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ezvideo, on-site support, real-time on-site, video support, ezhelp, ezvideo, remote support
Easy Video (ezVideo) is a mobile video solution that supports agents to connect remotely to your Android device, ensuring that the customer's problems on-site in real time via the camera directly solve customer problems. Customers can identify and solve the problem while checking the images at the same time the agent and the agent and the customer's eyes gwigwa The perfect customer support applications. Now try not to get personalized support video. [main function] 1. Screen transfer - agent check the video in real time with a customer's mobile device camera and can solve the problem. 2. Real-time alerts and voice chat - Agents can send a notification letter or voice chat in real-time picture of your customer support. 3. Draw 4. The access code access [How to use] Step1. Install the "Easy Video" on Google Play and run. Step2. Enter the access code (6 digits) received instructions to the agent, and then touch the OK button. Step3. The agent is performing video support. Step4. Exit After completing the video support.