Can't make a due payment for a ride from my card
Developer reply
Can't make a due payment for a ride from my card
Developer reply
Hello! Please send your phone number and the details of the trip to smm@support-uber.com so that we can review the situation. We are ready to provide you with the necessary assistance.
History is not renewed. Driver takes extra money from card. Support don't assist.
Developer reply
Hi! We’re sorry for the inconvenience caused. If you’re experiencing an issue, we’re here to help. Please email us at smm@support-uber.com or azerbaijan@support-uber.com.
Support doesn't work. Drivers aren't under control.
Developer reply
Hello! We’re sorry for any inconvenience you may have experienced. Please contact us via email at smm@support-uber.com. Your request will be reviewed by our team as soon as possible, and we’ll make sure you receive the necessary assistance.
In general, great service. Occasionally some drivers are wrong and ask if you pay by card or cash. but, in general, service is reliable.
1 people found this helpful
Developer reply
Hello! Thank you for your feedback! If you ever have any questions or need assistance, please feel free to contact our Support Team through the app. We’ll always be happy to help!
Handy app. Thanks
Developer reply
Hi! We apologize for the inconvenience you experienced. Please contact us through the “Support” section in the app or via email at smm@support-uber.com. Our team will assist you as soon as possible.
Приложение уже неделю работает криво и всем пофиг. Тормозит и тупит жутко
Developer reply
Здравствуйте! Пожалуйста, напишите нам на электронную почту smm@support-uber.com или свяжитесь через раздел «Служба поддержки» в приложении — мы обязательно вам поможем.
App has been glitching a lot recently. When the driver accepts the order, you receive a notification but the screen doesn't update to the order status. Instead, it shows that it's still searching for a driver (though it's not). Other than that, I can confidently say I had minimal issues with Uber. I will update this review once it's fixed.
2 people found this helpful
Developer reply
Hello! Please write to us at smm@support-uber.com, attaching a screenshot and your phone number. We’ll definitely look into the issue and do our best to assist you!
how can I see my rating as customer on this application?
Developer reply
Hello! We understand your interest in checking your rating — however, unfortunately, this feature isn’t available in the app just yet. We appreciate your patience and hope to offer this option in the future.
super application, I liked
Sürücü yolu və ya ödəniş şəklini bəyənmir yazır imtina eliyin ya da heç onu da yazmır çıxır gedir. Sifarişlə bağlı problem var hissəsindən sürücü gəlmədi seçib imtina etmək istəyəndə də cərimə ödənişi çıxırsız. Xəritədə də görsənirki sürücü heç mənim yanıma gəlməyib məndən nəyin cəriməsi çıxılır.
Developer reply
Salam! Zəhmət olmasa, tətbiq vasitəsi ilə "Dəstək xidməti" bölümünə və ya smm@support-uber.com elektron ünvanına müraciətinizi ünvanlayın. Əməkdaşlarımız müraciətinizi mütləq cavablandıracaqlar🙏
From 222 saved reviews since 11 Feb 2019, all countries.
Share of the 94 negative reviews that mention it
“The 3rd car was broken.”
“I point my place in the app then order, the program orders to other place and for this I get 2 times money pumishment from uber!”
“The amount has deducted from my card account,although I should drive approximately 10 minutes and I didn't reach my destination.”
“whenever there's a new update, all user data get deleted and it just logs out the user”
“Interface is easy to use, maps are almost 100% accurate.”
“It is also very annoying to see Uber Azerbaijan's ad on youtube almost every minute.”
Share of the 116 positive reviews that mention it
“It's a good app, but I think it could be more easy to use and after your request accepts by driver you no longer can see the price.”
“It's a good app, but I think it could be more easy to use and after your request accepts by driver you no longer can see the price.”
“I love this service.”
A drop after an update usually means the update broke something.