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Introducing our latest release, with a main emphasis on resolving glitch worries raised in the previous edition. Additionally, extensive efficiency enhancements and streamlining have been implemented to improve the app's overall user-friendliness.
SmartFM Helpdesk is a web call center to simplify a service to your customers.
SmartFM Helpdesk is a self-service mobile portal to simplify and enhance the quality of service to your customers/ occupants through quick response times and better communication. This application enables the occupant to give more information about the complaint to the Call centre. • End users can submit a complaint, Track, and provide feedback upon completion. • Ability to provide troubleshooting methods for repeated and common nature complaints. • Ability to record video and take images while submitting the complaint.