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On-site quality control, compliance and real-time traceability
The Quality Control Service Application is a professional solution dedicated to private security companies seeking to guarantee the compliance, traceability, and quality of their services in the field. Designed to meet the regulatory requirements of the CNAPS (National Council for Private Security Activities), it allows supervisors and managers to conduct effective checks on agents during their missions. This application is a complementary module of the PREVINDEX platform. It is accessible only to users with an active subscription to the PREVINDEX scheduling solution. Thanks to a simple and intuitive interface, users can conduct on-site inspections, verify compliance with procedures, monitor agent attendance, and assess service quality in just a few clicks. Key Features: Real-time quality control Creation of detailed, time-stamped reports Control history and complete traceability Employee evaluation and performance monitoring Adding photos and comments during inspections Centralized data on a secure platform The application also enhances transparency for clients by providing concrete evidence of the quality of services delivered. It is an essential tool for: improving operational management reducing risks ensuring regulatory compliance enhancing service quality Designed for demanding environments, the application is mobile-friendly and allows field teams to stay constantly connected with their management.