AceTaxi Rider

The Ace Taxi Rider App provides a convenient way to request reliable transportation throughout Cleveland and surrounding communities. Book an immediate pickup or schedule your ride hours, days, or weeks in advance. With the Ace Taxi Rider App, you can: • Request an immediate or future ride • Enter pickup, destination, and stop information • View your scheduled and active trips • Track your assigned vehicle as it approaches • Receive ride-status notifications • View available driver and vehicle information • Contact your driver or the Ace Taxi dispatch team • Manage, modify, or cancel eligible reservations • Select available payment options • Request an accessible or larger vehicle when available • Save frequently used locations for faster booking • Provide feedback about your experience LOCAL SERVICE YOU CAN COUNT ON Ace Taxi has served the Greater Cleveland community for generations. Our transportation network supports local trips, airport transportation, business travel, scheduled appointments, and other everyday transportation needs. SCHEDULE RIDES IN ADVANCE Planning ahead? Reserve transportation for an upcoming appointment, airport trip, work shift, hotel departure, or special event. Your upcoming trips can be reviewed and managed directly from the app. FOLLOW YOUR RIDE Receive updates as your reservation progresses. Once a vehicle is assigned, available trip information may include the driver’s name, vehicle description, estimated arrival, and real-time vehicle location. COMMUNICATE WHEN YOU NEED HELP Use available app options to contact your driver or connect with Ace Taxi dispatch for assistance with your reservation. FLEXIBLE TRANSPORTATION OPTIONS Depending on availability and trip requirements, customers may request standard vehicles, minivans, SUVs, executive transportation, or wheelchair-accessible vehicles. Download the Ace Taxi Rider App, create your account, and let us help you get where you need to go. Vehicle availability, estimated arrival times, pricing, payment methods, and app features may vary based on the trip, service area, and reservation type. Continued use of location services may affect battery life.