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Call customers directly from a chat - tap the phone icon and we'll connect you. - Call any contact without leaving the conversation - Much less vibration - no more buzzing on every tap and scroll - The chat list now recovers instead of getting stuck loading - Faster, smoother message list Thanks for the feedback that led to these fixes.
WhatsApp Business inbox with cloud automations for fast customer care.
Every customer message, answered. SensiBot turns your phone into a complete support desk. Your AI assistant replies the moment a customer writes, and you step in the instant a conversation needs a human. WHAT YOU CAN DO • One inbox for everything — conversations from WhatsApp, web and your assistant in a single list, with unread counts and instant search. • Let AI handle the routine — your assistant answers common questions around the clock, so no customer sits waiting for a reply. • Take over in one tap — switch any chat from Bot to Human Mode and answer personally, with the whole conversation history already in front of you. • Call without leaving the chat — reach a customer straight from their conversation. Your phone rings first and we connect them after, so you are never caught off guard mid-call. • Route work to the right person — assign a chat to a teammate or claim it yourself with a single tap. • Share whatever helps — send and view photos, video and documents inline. • Reopen closed windows — send pre-approved message templates to re-engage customers outside the 24-hour reply window. • Stay on top of the queue — filter by source, status or mode, and keep conversations marked Open, In-progress or Closed. • Never miss a message — real-time push notifications for new messages and new assignments. • Comfortable in any light — full light and dark themes that follow your device. BUILT FOR REAL SUPPORT TEAMS Whether you answer every message yourself or run a floor of agents, SensiBot keeps the queue moving. The assistant covers the repetitive questions, your team handles the ones that matter, and nothing quietly falls through the gaps. Note: a SensiBot account is required to use this app.