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"New" Vehicle Delivery tool Integrates dealer & customer features from feedback
New & Improved Stellantis Vehicle Delivery Tool This comprehensive tool assists Sales Consultants & Managers in delivering vehicles consistently and measurably, enhancing customer experience. It features three main phases: Pre-Delivery: • Final Service Inspection • Pre-Delivery Checklist • Vehicle Delivery Preferences (NEW) - Customize the presentation of vehicle benefits based on customer profiles and preferences Benefits & Offers: • Connecting customers to key vehicle benefits • Confirming consent for enrollments Customer Vehicle Delivery Checklist (VDC): • List of key delivery actions for customer review and agreement • Customer Signature Consent Additionally, the tool includes: • Top dealer-requested features • High-priority customer additions • Brand-specific look & feel • Increased workflow & transparency • Improved educational content & videos