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We've rebuilt the app from the ground up — faster, smoother, and more reliable. • Push notifications for new messages • Voice messages: tap or drag to scrub, adjustable playback speed • Smoother screens and menus throughout • Various bug fixes and performance improvements
AI-powered customer support — chats, orders & insights in one app.
SupportFabric is the all-in-one customer support platform built for growing businesses. Manage every customer conversation, track orders, and monitor your business performance — all from a single, powerful app. Stop switching between apps. Stop missing messages. Start delivering the kind of support that turns customers into loyal fans. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🧠 AI-POWERED SUPPORT ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • Smart AI replies trained on your own knowledge base • Automated responses for frequently asked questions • Instant suggestions to help your team respond faster • Reduce workload without sacrificing quality ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 💬 UNIFIED INBOX ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • All your customer messages in one place • WhatsApp, Instagram, Messenger — fully connected • Full conversation history for every customer • Real-time notifications so nothing falls through the cracks ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 📦 ORDER MANAGEMENT ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • Real-time order tracking and live status updates • Seamless Shopify integration — sync your store in minutes • Resolve order issues directly from the conversation • Keep customers informed at every step of their journey ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 📊 DASHBOARD & INSIGHTS ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • Real-time business metrics at a glance • Monitor team performance and response times • Track conversation volume and resolution rates • Make smarter decisions backed by live data ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 👥 BUILT FOR TEAMS ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • Manage multiple workspaces from one account • Assign conversations to the right team member • Role-based access for clean, organized workflows • Scales from solo operators to full support teams ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ⚡ WHY SUPPORTFABRIC? ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ✔ No more juggling multiple apps ✔ Faster response times with AI assistance ✔ Happy customers, less stressed team ✔ Works for e-commerce, retail, and service businesses ✔ Set up in minutes — no technical skills needed ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Whether you're a small business owner handling support yourself or managing a growing team, SupportFabric gives you the tools to deliver exceptional customer experiences — every time. Download SupportFabric today and take control of your customer support.