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TMS
Create and manage tickets, leads, and custom tickets easily with TMS.
TMS – Feature Description 1. Login & Access Users can securely log in to TMS using the credentials provided by the administration team. 2. Dashboard Users can view important ticket, lead, and activity information from a centralized dashboard. 3. Create Tickets Users can create new tickets by entering the required details and submitting them for further action. 4. Manage Tickets Users can view their tickets, update ticket details, change ticket status, and track ticket progress. 5. My Tickets The My Tickets section allows users to quickly view and manage the tickets they have created. 6. User Tickets The User Tickets section allows users to view ticket information, check ticket counts, and filter tickets based on dates. 7. Create Leads Users can create new leads by entering the required lead and business information. 8. Manage Leads Users can view their leads, update lead details, change lead status, and track the progress of each lead. 9. Custom Tickets Users can create custom tickets for specific business requirements and manage their details and status. 10. Ticket Tracking Users can monitor ticket progress, review previous updates, and keep track of ongoing ticket activities. 11. Lead Tracking Users can monitor lead progress and update lead statuses as the business process moves forward. 12. Profile Users can view their profile information and account-related details within the application. 13. Search & Filters Users can easily find relevant tickets and records using available search and date-based filtering options. 14. Centralized Management TMS provides a centralized platform to manage tickets, leads, custom tickets, and related business activities in one place.