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- Improved call reliability, including fixes for audio when resuming calls placed on hold. - Smoother notifications — resolved issues with missed call and ongoing call notifications. - Enhanced CRM experience with improved address, history, and active call views. - Added "Report an Issue" and "Help Center" access in Settings. - Extended the PIN inactivity timeout for a smoother, less interruptive sign-in experience. - General UI polish, bug fixes, and performance improvements.
Use your Vonage® Business phone when you’re on the go!
• Communicate your way with your customers on the go. • Activate Call Forwarding or “Do Not Disturb” status • Import, view and edit contacts across multiple devices The Vonage Contact Center mobile app is available at no additional charge. Existing VCC customers just log in with their username and password. (Data charges may apply to mobile app usage depending on the mobile plan) About the service: Vonage Contact Center (VCC) unifies your contacts worldwide to provide seamless communication between customers and agents using a flexible cloud communication platform. The VCC Mobile App enables on-the-go agents to stay connected no matter where they are in the world. They can maintain a single number across all devices so they can be easily reached by colleagues and customers. VCC reduces monthly phone expenses, enables centralized billing and does not require annual contracts. To view our Terms of Service please use this link: https://www.vonage.com/business/legal-policy-center/business-cloud/tos/