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Zebra Companion: AI-powered help for frontline workers
The frontline needs instant, intelligent answers at their fingertips. Zebra Companion is helpful, intuitive AI that connects your workers to everything there is to know about your operations — all on your favorite Zebra devices. Composed of multiple GenAI-powered agents, frontline workers can instantly access critical information and troubleshooting assistance to solve problems and make work easier. • Knowledge Agent offers instant access to job aids and standard operating procedures (SOPs) to facilitate faster onboarding, giving associates the information they need — at the moment they need it. • Sales Agent assists with product-related questions, real-time checks on product availability and pricing as well as cross-sell and upsell recommendations for associates during customer interactions. • Merchandising Agent combines advanced image recognition technology and augmented reality to assess shelf health and inform frontline teams on how to fix merchandising issues, such as shelf gaps, misplacements, planograming issues, and inaccurate pricing and signage. • Zebra Device Agent ensures optimal usage and maintenance of Zebra devices by providing troubleshooting and contextual data integrations, reducing device downtime so retail operations are not disrupted. Zebra Companion is more than a tool; it's an integrated team member in your frontline operations that makes work easier, optimizes efficiency, and helps your team deliver exceptional experiences for customers. Whether locating assets in the stockroom, identifying mislabeled or expired products, or answering a question about return policies, Zebra Companion powers frontline workers to see their work in a whole new way. So they can spend more time ensuring no customer question ever goes unanswered.