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Welcome to NTT DATA Field Intelligence — the field service app for NTT DATA engineers. First release: • View and manage your assigned service tickets • Accept, schedule, and update jobs on the go • Live location and route tracking to site • Capture site photos and update work notes • Real-time chat and updates with the command center • Push notifications for new assignments and changes Thank you for using Field Intelligence.
Field engineer app for NTT DATA — receive, navigate and close service jobs.
NTT DATA Field Intelligence is the official field-engineer companion app for NTT DATA service operations. It puts everything an engineer needs for a site visit into one place — from receiving a job to closing it out. RECEIVE & RESPOND - Get new work orders pushed instantly with priority and SLA details. - Accept or decline jobs, with a clear countdown so nothing is missed. NAVIGATE & TRACK - Turn-by-turn navigation to the customer site with live ETA. - Your live location and ETA are shared with the dispatch center so coordinators always know your status. - Automatic on-site detection when you arrive. WORK ON SITE - Guided safety and task checklists. - Capture site photos, scan part barcodes, and add work notes. - Report delays with a reason that reaches the coordination team in real time. STAY CONNECTED & SAFE - In-app chat with the dispatch / command center. - Built-in lone-worker check-ins and an SOS safety alert. CLOSE THE JOB - Record closure details and capture client sign-off. - Live SLA countdown keeps every job on track. NTT DATA Field Intelligence is intended for authorized NTT DATA field engineers and requires a valid company login.