Niagara's Choice FCU

Garbage They continue to make this app worse and harder to use for no good reason. Support is terrible and it seems like the only thing they want to do is piss people off.

Update The latest update they changed everything in the app and it’s worse than it used to be. The way checking account is now displayed is less detailed and you no longer show your online deposits under your checking account until it’s cleared which I hate cuz it makes me feel like it wasn’t submitted right

Exceptional place to bank! Great financial institution. I tend to use the sawyer Dr location. When I walk in it’s always familiar faces , they know my name feels a little old-school you wouldn’t get this treatment at a typical bank

Family history My family has been members of the credit union for generations; ever since my grandparents’ time. Though they’ve long since passed, our connection has continued as a family tradition. My father worked at Occidental Chemical and banked with the credit union, and my mother still does. My wife and kids are members as well. The very first check I ever cashed was at Niagara’s Choice Credit Union. I’ve been a longtime member and have always received excellent service—thank you.

Entire Social Security Number Required I’ve been using this app for years and liked it. Now that they have changed to a new format your entire SSN is required in order to use the app. I refuse to submit my entire number for anything on line. I won’t be using this app.

Love the New Look The new online banking system looks great and has some nice new features added for us members

Won't let me sign in I've been at this bank for a few weeks now, the first few weeks were fine but around the third week it said the app had to be updated for me to sign in. I tried updating and deleting and redownloading the app but nothing seems to work. This is a massive frustration to be as I like to keep track of my money and a glitch like this can be potentially dangerous as it makes it easy to overdraw your account. If this continues to be a problem I will consider switching banks.

No Bill Pay What is the point of the app if you can’t use it to pay your bills? Removing that service from the app and putting it exclusively on the website was poor planning.

no mobile check deposit or Apple Pay support This credit union is so far behind technologically that it is really no longer a practical choice for a financial institution in 2019.