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Good idea, poor execution When the service works, it works great. However when you are subjected to no-shows or last minute rescheduling, it fails to be a time saver—which at the end of the day is why most of us sign up for a laundry service. I happily signed up for reoccurring service, thinking having a set date would mean fewer reschedules, because everyone knew in advance what the plans were. Alas, reliability actually got worse.
Major time saver I love Hamperapp. I have told all my friends about it. Having three boys this service is a lifesaver. I could never get caught up on laundry without it. MUST TRY!
Priceless Service Made my life 1000 times easier it has been a great experience
HORRIBLE Try another option. Save your money and your clothes!
Great service The best pick up dry cleaning in Miami!
Convenience/Helpful I’ve been using them for quite awhile now. I love having my laundry picked up and dropped off. I’ve used the chat to give messages or update times and they’re always polite and helpful. My clothes are clean and folded.
Easy and efficient Super helpful when my machine broke and also after a big trip! Was so easy to schedule and was returned all folded and on time! Thanks!
Misleading in area When you look for laundry services while traveling in multiple cities, it comes up makes you download the app then tells you it’s not available in that area I’m sure it works in bigger cities, but not here or other locations on the West Coast
Great App I found this service to be wonderful and very easy to use. I had a lot of laundry to do and it was done incredibly well! I highly recommend this service
Thank you Hamperapp I entrusted a custom made bedspread to Hamperapp to clean. While it was not done right the first time, Andres helped to make sure that it was perfect once I notified him. We are very happy with the way he resolved the issue and with the excellent care he took of our delicate bedspread. Thank you Andres and team!
From 132 saved reviews since 9 Feb 2017, all countries.
Share of the 78 negative reviews that mention it
“So I downloaded the app, created an account and gave them info that I do not see why a laundry company needs as soon as I give them everything, it says not i…”
“It’s not even about the money; it’s the principle of the matter.”
“WHICH IS ABSURD AS I PUTTED DIRTY AND WET CLOTHES INSIDE THE 2 BAGS ALL TOGETHER AND THEY WERE RETURN CLEAN AND FOLDED IN PLASTIC BAGS INSIDE THE BAGS SO ITS…”
“After a couple more hours tried repeatedly to cancel the order but even though there’s a cancel button, it doesn’t cancel the order.”
“I fixed the issue by switching to applepay as the preferred payment - but this didn't work due to a tech glitch on their end.”
Share of the 53 positive reviews that mention it
“With Hamperapp, you can trust that your laundry is in capable hands, and you'll enjoy a stress-free and enjoyable experience.”
“The App also worked great and was easy to use.”
“Scheduling pickups and drop-offs is a breeze, and their efficient system ensures a hassle-free experience.”
“Exceptional Laundry Delivery Service: Hamperapp Review Introduction: In today's fast-paced world, finding reliable laundry services that deliver outstanding …”
“With Hamperapp, you can trust that your laundry is in capable hands, and you'll enjoy a stress-free and enjoyable experience.”
A drop after an update usually means the update broke something.
“That sounds like a great review!”