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Terrible experience They have gotten progressively worse with their congruency. I have had three different people call me today from their company and none of them know what the other one is doing and all are conflicting with each other.
Log in I use a push notification to the app on my phone to be able to log into costar on my PC. I really need you to figure out to keep my connection between the app and my log in when you update the app. Seems like every time you update the app, the connection is severed and then I have to waste time calling you to get it back
Off nothing at all, waste of time Takes too long to give you no information concerning properties. This site is only collecting information and is not useful at all.
Can’t Sign In I can’t sign in. I get a profile error every single attempt.
Borderline Useless The app is so bad that myself, and even our local CoStar rep, use the website over the app on our iPads. Just make it support the same functionalities as the website, duh.
This company is pathetic Poor company that operates a monopoly. Make no mistake, co star sees its paying customers value thru data extortion. The second they feel you are not abiding by their authoritarian rule. They will start by constantly reminding you with pops ups you are forced to accept. They truly operate like the jealous bully. If they conducted a poll of their user base, I would guess over 80% would say they despise the platform.
Canceling Costar Complete waste of money - the data is mediocre at best - terrible company. You cannot trust them. You will find more value out of almost any of their competitors. Their "customer last" attitude would have killed their company already if they weren't so litigious against their competitors.
Login One note: can you make the “are you trying to sign in on another device” menu have the yes and no buttons be farther apart? Even different colors? I’ve accidentally hit “no” several times and would like it to be a little easier. Thank you.
Horrible user experience Extreme dictatorship of assets. Horrible login business model and pointless customer service phone and emails as they are all operated by AI and bots.
Poor app experience The app and platform are old. They don’t work most of the time.
From 150 saved reviews since 2 Mar 2017, all countries.
Share of the 104 negative reviews that mention it
“This app is an absolute waste of my time to scan my phone to my computer screen to log in with every - single - day.”
“Too many bugs to use I use the desktop version all the time.”
“Bait and Switch/Subscription is Useless Now CoStar is rolling out a new security feature that requires users to take a picture of their computer screen to lo…”
“costar is a joke, they treat their paying customers like garbage, constantly raising rates and LoopNet goes up every month if you want one of their so called…”
“Slow!”
“Having difficulty with anyone being able to actually personally help.”
Share of the 39 positive reviews that mention it
“I used to have to carry around a laptop or an iPad for a simple search, now I can check instantly!”
“I've been waiting for CoStar on my iPhone for years and love this!”
“Best resource when out in the field Those that think it is inconvenient for CoStar to have security measures don’t appreciate the info available on CoStar an…”
“Even different colors?”
A drop after an update usually means the update broke something.