Fat Llama

Verification Time I submit a request for verification and Fat Llama has stated maximum 1 hour. It is now almost 24 hours later and I still do not have a verification. Probably the worst app for connecting products to people on this entire App Store. We people have lives can’t be constantly checking. Trying to contact the service center is also a ghost town. I sent them an email and no reply. I understand it is based in the UK but at least give your international users you will only operate during UK hours. Ridiculous.

Does anyone use this app? I think this is a wonderful idea. But with over a year of bugginess, there’s still plenty of UI elements that are unusual for normal users to understand, swaying people away from using it. I was able to navigate through the app myself just fine, but I can understand where most users might be confused and will think that the app simply doesn’t work. This factor alone must be addressed otherwise it’ll continue to fizzle out its user base to the point that the concept won’t work. This app in its current state is deserted and has no users. Renters post items & will leave the app after they realize that there’s no user base looking to rent. Then (IF) they ever do get the offer, it’ll be long after they've removed the app from their phones. I’ve attempted renting from others with no responses. I hope that this concept will be realized eventually.

Buggy app and expensive fees It’s a good service overall but the app is terribly buggy. It used to be that I wouldn’t get message notifications and so miss out on rentals. Now the login screen doesn’t even work so I can’t use it at all. It’s been this way for months. The fees are also pretty high. They charge both the renter and equipment owner a service fee, resulting in about a 25% cut. Not sure how that compares to competing services but sure seems like a lot to me.

Why is it in pounds? My preferred country is the US. The ux is pretty bad. Super confusing.

Excellent!! Such a great app

Buyer stole my drone for rent!! A buyer stole my drone that I posted for rent. I followed all the protocol and they made my insurance company pay for the replacement which is a negative on my claims! Stupid.

Best app Such a great way to rent anything you need

Very concerning bug There’s a very strange bug that a recurring lender warned me about. When he went into the app he found out that it somehow logged him into my account, which should be impossible if you don’t have the login details. I hope the team gets to the bottom of this.

Easy to use I love being able to arrange my rentals on the go.