CompareOpen in App Store
Not user friendly Terrible app, does not sent real time notifications when photos or updates get posted. UI is not intuitive, I have to click into daily reports to see my child’s updates vs seeing it on the front page. It’s an awful user experience.
Needs Work I have to uninstall and reinstall the app constantly to see updates.
Nope Just trying to set up an account is awful. Tried changing my email to no avail because I still haven’t received the verification email.
Slow app, frequently buggy The app is really slow and often buggy. Pictures or updates don’t get uploaded and pushed to users for hours or days. Any issue with support also takes a long time and it is not helpful. It’s a product that doesn’t optimize for what parents want
Doesn't work well I can see there is a message but many times I can't read the message. Defeats the purpose of the app
Needs Bug Fixes I constantly have to reinstall the app. I’ll get pop up notifications that there have been updates or messages from the teacher, but when I open the app it is stuck and isn’t showing anything. After reinstalling, the issue is fixed, but you should not need to constantly reinstall an app at least once or twice a week in order to utilize it, especially when it’s an app that is supposed to keep you updated on your child while they are in school.
Bad After a couple days, you have to delete the app and re-download it so that you can read messages. Otherwise you’ll be notified but receive a blank screen.
Confusing If you switch your kid from one place to another, good luck. And tech support is useless. Sad.
Doesn’t work I receive the emails that there are updates all the time, but when I access the app there is nothing visible to see. The app has been blank since I’ve logged on
Messages do not work I’ve had to to delete and re download this app like to get the messages to actually come through As the messaging is the main thing ppl use it for this is obviously not good
From 86 saved reviews since 30 Dec 2017, all countries.
Share of the 81 negative reviews that mention it
“I can log in fine, but I can only look at one PDF or picture before the app freezes and prevents me from doing anything.”
“Terrible switch Teachers are having problems with glitches and difficulty adding in comments and photos compared to the previous system we used.”
“It shows the content, albeit, the interface and format is not great.”
“Terrible switch Teachers are having problems with glitches and difficulty adding in comments and photos compared to the previous system we used.”
“The school must have gotten a sweet money deal to make the decision to switch over from a highly rated app to this sad one.”
“Slow app, frequently buggy The app is really slow and often buggy.”
Share of the 1 positive reviews that mention it
Nothing stands out yet.
A drop after an update usually means the update broke something.