Publix Delivery & Curbside

Empty BOGO Section Went in the app this morning to finish filling my car and place an order when I noticed all the BOGO items in my cart had returned to full price. When I returned to the BOGO section of the app it was completely empty. Signed out and deleted the app, then reinstalled and signed back in and I’m still having the same issue - BOGO section is completely blank. The weekly ad section is also showing items at full price, nothing on sale. You guys are losing out on a $300+ order because your app doesn’t function properly!

Not loving this latest update When I click BOGO now, there’s no longer the option to select a specific department, like dairy, produce, meat, frozen, etc. it’s just a big free for all and you have to scroll through every single bogo item. The only filter option is dietary preference and brand. And while, yes those are helpful, it was a bad idea to remove the other. Please put it back.

Elvis Elvis is fast and efficient and i would like to have him again Im elderly so he had to bring it all in and place on countertops I use a walker and could not help but he was very good and polite Thanks Elvis Marianne

Wrong version I love ordering from Publix Instacart. I have been ordering for a year or two. But, now I can’t because my phone does not go to the version you have gone too. I’m not going to buy a new phone just to order groceries. I guess I’ll have to use another store.

Thank for your card for my gift certificate for my card gift gift for After 2 years of use why am I unable to sign on??

ReShea is an Excellent Shopper She shops better than I can for my groceries always in good hands with her. She cares & it means a lot plus sweet lady.

24 hours is not enough time to get order done in time Placed order 24 hours ago for a pick up between 5-6pm today. At 610 the shopper hadn’t even started. The order was for 3 deli platters so this needed to be place with Publix earlier. Call customer service and was told sometimes takes longer to complete order. 24 hours is plenty of time. Now I don’t have food for my kids youth group meeting today. Thanks for nothing.

Bogo I spent over $100 and got 4 items that were boho but never got the second item

Buggy It spams my phone about the time for delivery/pickup every 5-10 seconds. The location services part of the app is also a little buggy. I went to the car wash next to mine without tapping “I’m here” and it still activated. The base functionality works otherwise.