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Why do I need an app for this?!? I have been using Foreo since 2018 and the Luna 4 is my 3rd purchase with the brand. It’s ridiculous that I can’t even turn the product on without downloading an app and giving them personal information that is likely going to be sold to data miners. Disappointing.
Scam I got a toothbrush in my fff box. Couldn’t use it without downloading the app. Got charged $25 for the app????? Want a refund. Won’t be using the toothbrush if I have to pay for a ridiculous app.
Why do I need an app for my skincare? App is filled with ads. I want my skincare routine to be phone free. Having to set up the decide in the app is so annoying. I had an older foreo facial cleanser that worked great and I loved it and there was no app required then I got the new one and all the sudden I need the app. It feels like a money grab from the company, and doesn’t prioritize the customer experience at all, I’m asked to optionally pay 7$ a month in the app and hit with ads. Used to love foreo but the app requirement is changing my opinion. I was going to recommend to my family not anymore.
Stopped working The last update messed something up and now it won’t work with my Foreo ufo. Now it’s like an expensive paperweight, some it won’t run without the app.
I love it I love it
Disappointed reader 17 Why do I need a app to use the device? Worst purchase. Don’t make my mistake.
Worth The Price Getting great results. The app connects user with realtime facial routines so no need to run to a manual to figure out the device.
Irritating The app is targeting ads at you from the moment you open it. You have to watch for 3 to 4 seconds before it will go away. This app should be for functionality of the device that I already paid for not an advertisement that I’m forced to watch. I think there should be two apps, one to use your devices that you already purchased and maybe another one with all the other junk in it. They should not be combined. It’s irritating. My mini three came with no directions on how to use it in the box. I literally spent several hours figuring out how to use this without having to use it through the app. I then had to Google and found my answer through a different website on how to shut the thing off. Ridiculous.
1 people found this helpful
So disappointed It's so obnoxious to spend all this money on a device and then find out that the developers have made this piece of shovelware that constantly makes me have to close these insulting, annoying, and stupid full-screen ads. Of course I'm never buying another one of your products after this kind of experience, you clowns. Just let me use this thing that I bought and once recommended to a friend who bought one. Never be bothered by you again, okay? I don't know what is so hard about this. This is insulting and stupid. A real luxury experience for the developer and a bad one for the user. I'm going to try to vibe code my own app since this one is so bad.
1 people found this helpful
Preposterous Invasive questions, ads every ten seconds, sneaky subscription prompts--the epitome of absurdity. Worst of all, this company locks all their devices behind registration and the app, so you can't use any of their products without pimping your digital self out to the Masters of Foreo. Furthermore, this app's rating is proof Apple is hiding negetive reviews for some clients. No one with even a modicum of intelligence could possibly rate this app higher than the lowest score.
1 people found this helpful
From 198 saved reviews since 21 Apr 2018, all countries.
Share of the 157 negative reviews that mention it
“There are no LED settings on this brush that require the app, a personalized experience for brushing your hair is absurd, and people can go to the website wi…”
“Oh maybe to add more ads.”
“Login was fine for me, unlike some others.”
“It’s really weird and unsterile to continuously touch your phone while using your Foreo product.”
“Extensive Unresolved App Glitch!”
“You can buy cheaper and better working products at the store or online.”
Share of the 30 positive reviews that mention it
“Im not much for writing reviews on apps, but I feel this app is getting alot of negative reviews and I dont think it is fair.”
“I actually really enjoy this product.”
“My *only* complaint would be the app for sure - at first (before the recent update) the app was super simple, not much to it.”
“Im not much for writing reviews on apps, but I feel this app is getting alot of negative reviews and I dont think it is fair.”
A drop after an update usually means the update broke something.