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Marble Slab Creamery Gambrills MD The Ice Cream is super creamy and the flavors are great!! Customer service is the best!!
Great Service Sydnie was at the Carencro location and the other employees were all attentive and very great!! It was a very pleasant experience!!
Last minute order They handled my last minute order for a cookie cake amazing! No hassle, wanted to make sure I was happy!
Marble slab/ original cookie company Best service at this location. They are so friendly. Smells so delicious just walking in. Great location right off the toll road.
App doesn't work properly Every time I try to use my Sweet Spot Rewards in store, the system never recognizes/finds me in the system whether it's by providing my phone number or scanning my QR code within the app. It's very frustrating for me and the lovely workers who are always kind enough to honor my birthday rewards for myself and my son. It's also usually a toss up on whether the app will accept my receipts or not. I usually have to manually enter the barcode numbers because the in app scanner does not work properly either. FIX YOUR SYSTEM!
Wiped out my points I had 70+ points and they evaporated.
Rewards Got the email for the $5 off for orders of $25 or more. Purchased a cookie cake today. Couldn’t login so I had my pw reset then started getting an error msg after reset. I ordered the cake, no $5 off code nothing. Website is also a joke so no way downloading the app.
App doesn’t work I have tried using this app unsuccessfully. I’ve reset my password I’ve tried creating a new account no success.
Turtle Creek Mall, Hattiesburg, Mississippi Such an awesome staff & great new addition to our mall. I love it!
Doesn’t work Ever since Marble slab changed to this combined app, it never works.
From 119 saved reviews since 26 Feb 2019, all countries.
Share of the 103 negative reviews that mention it
“Crashes soon as you open Since the app hasn’t been working for months, I did everything possible to fix it and lost my birthday reward a couple months ago, a…”
“I selected migrate my old account to the new app and was disappointed again when a message came up saying the phone number was associated with another account.”
“No points were given that purchase since I would be downloading the app and migrating my acct to the new app.”
“Difficult to redeem rewards in store None of the locations in my area have scanners to redeem rewards and when attempting to redeem by my phone number, none …”
“What’s the point What’s the point in having an online only code if it always tells me I can’t place the order and have to call the store to order.”
“Rewards Since update app will not allow me to access rewards.”
Share of the 13 positive reviews that mention it
“I love it!”
A drop after an update usually means the update broke something.