A mess, they hide your points and discount codes I created a account and lost my points because they lost my info
A mess, they hide your points and discount codes I created a account and lost my points because they lost my info
Insists I’m not in North America Refuses to let me log in and place and order saying I’m not in North America. I’m in Seattle, not using a vpn.
Love Love, love, love the Cobb your Enthusiasm salad with added chicken and Roasted Sweet Potato. Also, love that I can order ahead on the app and pick up when I land at SEA airport. So glad my co worker recommended Evergreens.
Don’t order, choose elsewhere This place can’t handle online ordering and managing in store purchase well. You’ll receive half size portions and poor service.
Stopped working, getting Paytronix errors For years I’ve used this app twice a week for my orders. But this week it stopped working, giving me this error. Even after a clean re-install, still getting it. “Error: The operation couldn't be completed. (Paytonix error 4.)”
Default tip for take out? The updated app now decides I will tip 15% so I have to delete the tip then re-add at 10% or 20% if I don’t agree with what Evergreen’s has decided for me. The new app also allows me to save and name a Favorite item, but I can’t find it to re-order next time. The prior app let me go straight to what I ordered last time and just quickly re-order it.
1 people found this helpful
App is not great The app is pretty frustrating to use and will not win any awards. It's super basic. But what really infuriates me is the lack of option to have dressing mixed in from the app, resulting always in dressing in a plastic cup... more waste and less good overall. It really seems like there was no actual testing of this app at all with real people because this is incredibly basic stuff and a fundamental question you're asked every time if you order in person. Beyond its simplicity, it's also buggy... like editing an item in cart loses previous options. It's just not what you expect from an app in 2024.
1 people found this helpful
Love evergreen food! I love fresh and healthy evergreen salad!
Great app for SEATAC Nice to use the app to order ahead, and between connecting flights. Nice to review options while not in a line, and save my special order for future orders.
Needs group order function! I like this app and the food is always great but they need a group order function! When we order lunch for work we have to use door dash and then we don’t get rewards :(
From 97 saved reviews since 5 Jan 2019, all countries.
Share of the 43 negative reviews that mention it
“Beyond its simplicity, it's also buggy...”
“I have a gift card, but there is no way to add it to my account in the app.”
“No rewards Lost my purchase history and it doesn’t appear you can get a free salad as a reward any more.”
“Network errors that prevent order processing.”
“Would love to see improvements to the app interface and some way to monitor when the order is actually ready.”
“Uses notifications for ads Popped up a notification at 7am with a promotion.”
Share of the 43 positive reviews that mention it
“I received a free salad just for signing up!”
“Love this place Super good, healthy option!”
“Makes it so much more simple to order and I am excited to earn some rewards.”
A drop after an update usually means the update broke something.