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Forgot password I hate that my boss uses this platform. No option to help change a forgotten password boooooo
Awful Has been down for so long. We need a website to use as a back up. How do we access our info? Fix it!!
Terrible app and stupid You always have to login on this app every time you use it and has a dumb excuse saying they can’t connect. Meaning you cannot login. This app really need to improve a lot of things.
Paystub Worst app , deleted and download again, still giving the same connection issue, who made this app???
App doesn’t even work This app is always so glitchy with everything including login with every use even though I check to have it remember me, it’s hard to navigate, and always moving super slow. On top of the fact that when the app is working it sucks, it has been down for over a week now and myself and my coworkers have not been able to login and it says something about them experiencing a connection issue try again later. It’s a week later and still doesn’t work
No option for Password Reset Does ANYONE know how to reset your password? There is no option!!!
Less Than Useless When everything runs on being able to prove employment status and history, this app is damaging to a person’s financial snd physical life. You cannot access the app 50-90% of the time, and there is no remedy to being locked out. I cannot currently access my stubs or history. You can’t rent an apartment without this kind of proof. This lack of access creates a real and dangerous barrier to a person’s physical safety. Someone needs to report this company to the FTC. Either fix your product, or close your company and let a better developer take on the business.
Login Error I have been not able to sign in the app for long time… not sure what happened.
Can’t log in after 3 years of use Have had this app for 3 years now never had an issue till now now it keeps telling me system issues and invalid login when I try to log in, I can’t view any of my stuff
Useless Never can log in. Always says having issues! I think I have been able to log in approximately 2x!!!! Why even bother!!! I can’t get a paper copy of my check and I’m about to blow a gasket. This has to be illegal to withhold information from employees!!!
From 52 saved reviews since 24 Oct 2018, all countries.
Share of the 47 negative reviews that mention it
“The pay stub appears for viewing a day after my salary is credited in my bank account.”
“Poor Functionality compared to leading providers My employer moved in 2023 to this portal for pay stubs The portal crashes every 2 weeks (when it is time to …”
“I have not used the touch/face ID interface for a while but apparently it doesn't work.”
“App doesn’t even work This app is always so glitchy with everything including login with every use even though I check to have it remember me, it’s hard to n…”
“On top of the fact that when the app is working it sucks, it has been down for over a week now and myself and my coworkers have not been able to login and it…”
“Also, do NOT lose your password, it’s almost impossible to reset.”
Share of the 2 positive reviews that mention it
“Simple, convenient and useful The best part is that the information comes directly from source so no hassles of requesting HR department.”
A drop after an update usually means the update broke something.