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Fees They charge 30 dollars if u don’t have the money in ur account when they charge it so if ur off for a dollar because of a subscription they will take 30 bucks from what u invest idk why that’s not halal
مشكلة استعادة كلمة المرور لا أستطيع استعادة كلمة المرور واتواصل مع الدعم لحل المشكلة ولا فائدة
Great idea! Horrendous UX! I love that there is a halal investing platform, but it does me no good when it rarely works. The website just sends you to the app. The app constantly fails to log me in; once you manage to log in, the user experience is cumbersome in some aspects, and lacks options in others. It is just an all around horrendous tech experience. Go look at how other established investing platform apps work and copy that, the current setup is awful and has been awful since day 1.
Costumer support I’ve had a great experience with Wahed, and I especially want to recognize Rose from customer support. She was incredibly understanding and accommodating throughout the whole process. She took the time to understand my concerns, was patient with my situation, and made sure everything was sorted out for me. I really appreciated how helpful and easy she was to work with. Great customer service makes a big difference, and Rose definitely deserves the recognition. Thank you, Rose!
It’s a scam When you will withdraw money it take 7-10 business days and every time u want to take it out your profile will show ur at loss and always make u lose money. Never earn profit!
Never increases Just to update, I deposited $100 in 2024. I’m now at $8. It has never increased. Just steadily dropping for 2 years now. Still can’t close what investments you want. They make all choices.. doesn’t matter which portfolio you select. I will say though, when this company first started, they were giving out $100 to new users. I did withdraw that money at that time, and then redeposited it in 2024. So I don’t really consider it that I lost money since it’s the same $100 They gave. But I’m definitely not happy with the results, and won’t be investing anything additional
10/10 Amazing app! Highly recommend for everyone
Great people. Great work. Ethical investing is the future
App Not Working App stopped working today. After Face ID login the screen goes blank and nothing happens. Please fix it
Negative earnings Started investing more than a year ago, not a single time they went positive on earnings. Not even close to 0. It’s been negative since it started and it’s been going down since. Portfolio is on the moderate but idk about the choices of people who manage the money.
1 people found this helpful
From 61 saved reviews since 23 Apr 2019, all countries.
Share of the 41 negative reviews that mention it
“I beg you to PLEASE stop defaulting the number to find the account I am a product manager by profession, please hire UX researchers to understand how people …”
“Poor Experience I’ve been trying to withdraw money now for 2 consecutive weeks & everytime my transaction gets rejected After calling customer service they k…”
“Alot of bugs It got a glitch that made me put my money twice.”
“I think the app has a lot of potential, but these bugs make it difficult to get started.”
“After showing its loading the message below appears.”
“Faulty login I use my online login and it gives me error.”
Share of the 17 positive reviews that mention it
“The app is excellent, bringing back web access would be great It’s easy to use and the dashboard provides all the information you need in one place.”
“Why do you use music?”