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Does not capture all rides This is a lousy app. Do not use it! It does not capture all of the rides sometimes it’s two weeks later on a ride. Will show up to be classified. We have missed easily it capturing 7000 of Miles that our tax deductible
Crashed I am ask to keep the app in the “always “ mode but when I open the on some days it will say “something went wrong “ and I have to reset the app. Don’t even know how many drives I have lost.
Mileage rate inaccurate Just downloaded the app and started using it only to find out the mileage rate being used is from 2022. Paying a monthly fee you would think the app should be current with the published IRS rates.
Misses drives, errors in start location I bought a subscription to this, after using MileIQ for years, thinking I could save a little money. WRONG! I wasted it, and went back to MileIQ. Some drives were completely missed, and several had the starting location anywhere from a block to in one case, 7 miles from my actual starting location. I can’t use it, since it’s for IRS reporting, and must be accurate.
Stopped working Have used this app for over a year. Stopped working the other day saying it doesn’t have an Internet connection restarted the app, restarted my phone, and tried to delete reinstall and Still not working. Have sent two emails with no response, tried to use their chat feature for help, but there’s nowhere to enter a message. Very frustrating, the product has worked great but these are used to track mileage in real time and even not working for 2-3 days is a big deal
Lacking options Seems to be good except the fact you can’t manually start tracking a trip. Damn thing has to be set to auto detect.
Not happy—no background tracking I used to use QBSE and the tracker was good. Thought I found a great replacement, but the lack of background tracking spoils it all. I ended up closing it and thought it was still tracking. I am so frustrated. Busy summer and no tracking from July to November. I’m looking for another app. The rest was pretty cool.
Misses trips constantly. Zero customer service They will not answer emails and the app Constantly misses trips. So how am I supposed to get all of my deductions. I do not recommend
Doesn’t track correctly; no support Paid for the annual subscription and now regretting it. App has now started “detecting” new trips after just brief stops (stoplights, etc). Breaks one trip into numerous trips. No support response at all. Cancelling, taking my loss, and finding a better app.
Set It and Forget It I literally don’t think about tracking anymore. This app just works, and that’s what I need.
From 130 saved reviews since 23 Jan 2019, all countries.
Share of the 48 negative reviews that mention it
“It was initially what I thought a COMPLETELY FREE app with UNLIMITED drives with NO SUBSCRIPTION.”
“Pretty simple until their system crashes and they lose everybody’s data and try to hide their mistake, and continue w/ their annual recurring billing even af…”
“It has about a mile lag.”
“I would rather that this app have ads to keep it free or to pay just a one time purchase to have a an extremely simple version of it.”
“Difficult to set up; battery killer I really wanted to like this app, but struggled getting it to work.”
“I need to change my account email address and there appears to be no way to do that on my own and when I reach out to Support, I never hear back from them.”
Share of the 72 positive reviews that mention it
“Good app, great customer support Simple is a good, basic, no frills mileage app.”
“And it is free.”
“Love it but....”
“A quick note: if you are like me and conserve battery by periodically swiping up on all your apps running in the “background”, think twice about closing Simple.”
“Clean Design, Great Functionality I love the clean, modern interface.”
A drop after an update usually means the update broke something.