CompareOpen in App Store
Chat sucks I tried to contact support via chat in the app. Can’t even type my question in the text field. That’s such a basic feature. Your lines are so backed up, so the chat is supposed to help with that but with this kind of bugs in the app you’re doing a disservice to your customers and your own support professionals.
Stupid app - no features are helpful No one picks up call. No one chats in the support. AI chat bot is an idiot.
Don't bother What a horribly designed app. It won't allow you to upload the documents or give you a link to do so the documents that may be required to say optional, but they're not actually optional, confusing.
Untested? Did anyone test this thing? I’m trying to view my stock trading activity for a particular stock over the last 3 years and in the “view trades” tab, it’s showing dividends and all kinds of activities (it should be showing only trades). Super annoying. The ability to filter by stock would be nice.
Great features Easy to use features and great user interface.
Recent new features make this app way better Been a questrade customer for 10 years, the UIUX much better then before.
Great App for Investment Works seamlessly, never faced any problems
App is janky Please fix
Bare bones The app has basic if that functionality- is this built for old people that wanna use computers instead?
Permanently stuck on loading screen Cannot enter app, it’s loading no matter how many times I open and close it
From 20 saved reviews since 27 Sept 2021, all countries.
Share of the 12 negative reviews that mention it
“The app is slow to pull up portfolio data.”
“Your lines are so backed up, so the chat is supposed to help with that but with this kind of bugs in the app you’re doing a disservice to your customers and …”
“It would seem they paid a ton of money to improve the UI without investing in backend systems and features.”
“It would seem they paid a ton of money to improve the UI without investing in backend systems and features.”
Share of the 6 positive reviews that mention it
“Nice App design I love you new app design.”
“Great features Easy to use features and great user interface.”
“Your next step is to offer buyer stock for free like wealthsimple.”