★★★★★Joey L.28v2.116 Oct 2026
App isn’t working Great product but app isn’t working. I’ve deleted and redownloaded it 3-4 times now and still wont let me log in
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CompareOpen in App StoreApp isn’t working Great product but app isn’t working. I’ve deleted and redownloaded it 3-4 times now and still wont let me log in
App is bad Product is good but the app is clunky and not user friendly at all!! Will probably go with a different product next time just because of this.
Non-working App The app found the device in the Bluetooth setting but asks me to log in again and then does not recognize my password. In the WiFi setting it just circles, never finds my device. Deleted and reloaded the app, and nothing.
No “forgot my password” The password just got set up, then it kicked me out. I must not be remembering it right, but now it won’t open and no matter how many times I try, it won’t prompt me to create a new password or a forgot my password option. The app is useless to me now. I had it for five seconds.
The product is great, the app is not so good… We love the Scentify diffuser. This rating is only for the app. It’s almost like they just plopped an app out there, just to have one. Pura app is wonderful. But, hoping Scentify gets this app updated to the times :)
App doesn’t work Made and account and is unable to log in or connect , because it keeps saying password is incorrect. The app is useless and I’m deleting it !!!
Love my settings Set up was easy, smells great, and saves me $& by scheduling the intensity & time to when I am actually home.
Custom settings do not work Whenever I create a schedule for my diffuser I select the “grade”option in the app but it automatically switches to the “custom” time setting whenever I close and reopen the app. This stops my diffuser from dispensing as much of a scent as I’m desiring.
Password issue Password is 8888. It's in the instructions manual. You can modify it. App still need some improvement
Scentify not connecting to Bluetooth I can’t get the password to go in, but it’s not allowing me to reset the password. I’m not sure what to do at this point. It operates when I plug it in but when I try to put the other one into identified, it keeps saying my password is wrong, but it never offers me a chance to fix
From 25 saved reviews since 20 Mar 2024, all countries.
Share of the 14 negative reviews that mention it
“I’m trying to just login/create an account and it’s impossible to navigate… I think I have entered my email and/or phone number 10 times and it cannot seem t…”
“Purchased other brands and hey worked right away.”
“I’m trying to just login/create an account and it’s impossible to navigate… I think I have entered my email and/or phone number 10 times and it cannot seem t…”
“Nothing works can’t connect to any device Really disappointing Bluetooth and WiFi both don’t work.”
Share of the 9 positive reviews that mention it
“It was easy to set up and the controls are simple to use.”
A drop after an update usually means the update broke something.