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Traveler to Japan TERRIBLE!! The eSIM does not work. I tried contacting customer service multiple times and was completely ghosted. I had no working phone and was stranded. Stay away!
I deleted the eSIM I don’t know if u delete eSIM u can’t get back I have not even used 1gb
not happy with the service at all Over the years of use several Sim cards as part of the travel industry, this one has been the least supportive of any of the ones so far, generally when there’s a problem, it should be taken care of immediately, and it seems that when you connect to the chat, there’s nobody there. I keep gaming an error message, which is the code and QR code. I’m assuming is not valid. This is not a very good beginning.
Unable to activate as it stated no longer valid I follow the steps to achieve the e-sim and when I tried them it told me my e-sim was no longer active. I tried concentrating customer service and they were no available for chat only for email. I had to use my phone plan :( which was more expensive
1 people found this helpful
Did not work at all and customer service is bad Don’t use this app. Its low key scam. I purchased a plan from this app while in South Korea. Unfortunately It did not work at all. I reached customer service and had to find wifi to connect to email. the customer service people just made excuses to not help and falsely acused me of lying which was dumb. I demanded refund. Fortunately the App Airlow is way better and It instantly gave me good internet without excuses.
1 people found this helpful
Rip off Prices are high for what you get, not worth it. We went to Ireland and walked into a cellular store and got unlimited data plan for like $30 usd and that was good for a month. This company is taking advantage of people
Does NOT WORK I have an iPad and an iPhone and did NOT WORK FOR NEITHER
Dominicans republic You guys don’t even have the most visited country by tourists in latin America
Complete scam DO NOT DOWNLOAD OR PURCHASE ANY SIM PLANS FROM THEM, COMPLETE SCAM. THEY NOT WILL REFUND YOU ANY MONEY SPENT REGARDLESS OF ANYTHING. AVOID !!!!
Horrible!!! I could never use it and got zero support! Rated it one star because we have to rate to write a review, otherwise it’s 0!
From 20 saved reviews since 8 Jan 2024, all countries.
Share of the 19 negative reviews that mention it
“I purchased a plan from this app while in South Korea.”
“DataNo It show not active and doesn’t want too activate but I paid my seven day data and still not working in North America Alaska”
“I reached customer service and had to find wifi to connect to email.”
Share of the 1 positive reviews that mention it
Nothing stands out yet.
A drop after an update usually means the update broke something.