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Great app, but terrible onboarding The AMEX KSA app is excellent. However, it suffers from a terrible design logic for onboarding. It does not have the ability to remove previously registered devices or sessions during the registration process. Consequently, if a user resets or changes its device, the app will not allow them to register until CS does a manual reset.
Amazing! Excellent and very easy to navigate
Improved The app has improved and became very easy to use, i can login smoothly and manage my cards.
Application Good Easy to use
Stupidity Stupid update why do I have to read register my card again like my first time to login
Poor App Too slow and keeps rebooting !! They should be doing much better than that considering their reward scheme is very poor compared to other countries !!!
Below the average Can’t believe, a company such Amex has this weak App. A lot of features must be impeded and focus on the customer needs
No more than one card in the app Doesn’t allow adding other Amex cards to app, how convenient 👎
New up to date visualization, laggy services Although the AMEX app finally got a new look (the previous app was hideous and outdated), the app still needs improvements as its laggy. (Slow logging process, slow and unsmoth movement from page to page.)
Improvements They need to invest more in their Apps its weak and useless. I hope they read the comments and invest more in the application.
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