CompareOpen in App Store
Money drain and dishonest I have tried signing up for a limited video streaming a couple of times and each time I see extra charges and on top of it all you only get 5 minutes a week if not less. In fact you are not informed of how much time you have but I know that I can get in and look for 1-2 minutes two times and that’s it. For $6 a week I expect more and as for the extra charges, it’s easier to get answers from Pentagon than from these guys. Awful
App doesn’t work, zero customer service support Oh, did you want accurate updates on your child that you could rely on? Well then DO NOT use this app! I’ve contacted customer service multiple times over the same issue and not only do they not resolve it, they just stop responding! Plus, you can only open 1 help ticket at a time - so if it just sits there, you’re stuck in limbo!
Game changer I’m a first time mom and it made me feel so much better dropping my 3 month old off knowing I can see her on live video
Expensive and glitchy The app is a good idea but paying $10 a week and the app barely works is a little annoying. It’s super slow to open, it’s slow to move within the app too and I’m having issues getting it to work at all today
This app should be free. The fact that we have to pay for this app when it doesn’t work most of the time is infuriating. If it’s not freezing or loading then my kid isn’t even being followed by the facial recognition software and I’m watching another class half the time. I would LOVE to spend less time refreshing the app and more time actually seeing my kid.
Lags, you can barely access camera I feel Iike cancelling my subscription. The app rarely works. The camera lags when it works and I usually can even see anything because it doesn’t load. The app exits me out multiple times. This app is trash.
Buggy mess This app is a mess, support takes days to fix problems while offering no refund options, bugs galore on the app.
Disappointing We switched over to this app and I’ve had issues ever since. The cameras don’t always work. It takes forever to load. Moving between screens can lag and sometimes I have to close the app to get back to the home page. Really disappointing. I wish they would’ve beta tested for longer before launching it.
Takes forever to load The photos uploaded are a good quality. The daily updates for parents is great and it’s easy to sort what categories you want to see at one time which is beneficial if you’re wanting to see only meals or potty breaks. I am giving this 2 stars because the app has issues loading quite often which is a problem when trying to check children in and out on the app. I also pay extra for camera access and the camera rarely ever loads. Whether on WiFi or phone data, it’s always an issue.
Apple TV I can’t download the app on the apple tv i wanna watch and keep my eyes on my baby
From 46 saved reviews since 23 Jun 2023, all countries.
Share of the 32 negative reviews that mention it
“The app constantly glitches and populates information from random dates (for example, it showed me 9/7 lunch on 9/18).”
“Have to share a profile/login to be able to just pick your kids up…stupid concept when your daycare already tries to squeeze as much money out of you as poss…”
“As mentioned before the cameras are laggy and take forever to load.”
“It requires scanning a QR code at the classroom door to sign in and out, which is difficult to do with a child while dropping off and picking up.”
“It requires scanning a QR code at the classroom door to sign in and out, which is difficult to do with a child while dropping off and picking up.”
“You had to click the download button attached to an event to save it to your photos to be able to see it.”
Share of the 14 positive reviews that mention it
“Many parents have shared how much they look forward to these updates, as they bring classroom moments into family conversations at home, reinforcing learning…”
“The app is very easy to use, even the non-tech Grandma was able to download and use the cameras.”
A drop after an update usually means the update broke something.