Mixup by shipping I received a package and inside the package was the actual shipment which was not my shipment and had an address of another city nearby, and when I called in to customer service because they had a picture of my package being delivered, they would not refund my money. so I am out $53 and I never received merchandise that I wanted for my trip. I was pretty upset because I was told to just call my credit card company. I could prove how this happened because I had the outside envelope with my address, and then the package that had another address I really disgusted with how customer service handled this. What I received was a box cutter instead of a pair of pants-I am very unhappy with customer service and not sure why the outer envelope had my local post office listed. Not sure how they distribute.