App Y’all app sucks
App Y’all app sucks
Welcome to CDTA! I’m unsure if I got on a bus that arrived 9 minutes late or a bus that’s 6 minutes early. Either way it's not on time- but I guess that happens when you refuse to use a schedule.
214 runs every hour The 214 runs every hours and leave multiple people stranded they need to add more buses to Rensellaer. Completely rediculous
It's good navigator I like it because I'm in middle school and now I can see where the bu is so I won't be late for the bus and it's cool to have
Worst Bus service ever The app is fine is the buses that suck
Was left stranded in Snow Driver arrived after eta continued to decrease then increase, told me he was not there for me, allowed another passenger to board the shuttle then left. Turns out the driver was suppose to pick me up as well however he never circled back to retrieve me and eventually cancelled my pick up.
cancelled stops should be in red if road closures or other problems are going to interrupt service, the schedule should reflect that, instead of blankly saying “bus arriving in 5 minutes”. it might take work but this seems like a critical feature; cut down on people waiting for a ghost bus and being disappointed.
Money hungry Upgraded my phone payment account transferred but not my monthly card I paid for
Number 10 bus Never shows up . How many time’s does it run a day ? Twice? Four number 12 have past . Zero ten in forty minutes.
App is faulty and buses are always late This app always has some type of problems, buses are usually late this only things that’s working fine is the updates the public get of the route changes.
From 153 saved reviews since 2 May 2021, all countries.
Share of the 85 negative reviews that mention it
“I rather pay money than wait over an hour.”
“Neither does the app integrate with Apple's Passwords app, so instead when you want to log in, you have to manually switch to the Passwords app, search up yo…”
“The app makes it appear like busses are being tracked live but this feature is clearly deceptive or broken as actual arrival times almost never correspond wi…”
“Also to add insult to injury tapping “report a problem” and “contact us” leads to a blank page lol”
“Difficult to find information about rental of automobile Confused about how to find how to rent a vehicle”
“Bugged New update and design looks great and was working way better then before but today for some reason its not showing any bus routes, only showing bike a…”
Share of the 56 positive reviews that mention it
“The app is easy to use and the schedule of busses is pretty spot on.”
“Riders can be rude and difficult at times, they do the best the can to make everyone’s ride as safe and enjoyable as possible”
“A special thanks to the kind people at the live phone helpline for taking the time to explain that to me and for having the patience to re-explain, when my t…”
“It’s free to be kind!!!!!”
“If/when an incident or accident occurs on a Saturday, it should not take 20+ minutes for a CDTA Bus Supervisor to respond; it causes the potential for increa…”
A drop after an update usually means the update broke something.