Need to add security code to app If you don’t respond exactly right to authorization texts, the robot will cancel your card and you cant access your new digital security 3 digits to add your card to your apple wallet. 10 business days delivery?
Need to add security code to app If you don’t respond exactly right to authorization texts, the robot will cancel your card and you cant access your new digital security 3 digits to add your card to your apple wallet. 10 business days delivery?
Unnecessary update This most recent update made a really easy app so frustrating. It went from making really easy payments for my credit card to having to go in person to make payments because the app doesn’t work at times.
Go back to the previous layout My goodness the new layout is awful not user friendly by any means. I’ve tried and tried with this app it’s slow, it’s glitchy. Let’s not overcomplicate things, we fixed things not broken and for what?
Horrible user experience It feels like every time they get to something stable, they decide to change it again and then it turns to garbage. I don't know how you can make something look so simple yet behave so poorly. Maybe you should look at trying to get whoever made McDonald's app because that thing is a thousand times better than whatever garbage this is
Terrible Since the update to the new design, the app has been working terribly. It’s glitchy. For instance, I can't access my credit card to top it up. Everything used to work perfectly.
New software update I would like to start out saying I do like Numerica but who ever made this new software update needs to be fired. I hate to say that but I’ve never been more confused and frustrated. I can’t image how older people are adjusting to this new update because it is terrible and I forgot to add that it’s ugly. Digital banking is supposed to be easy and you just made it 100times harder. Thanks
Barely usable now After this major update, the app is now barely usable. I’m completely unable to pay my cards or bills, it just gets stuck in a perpetual loading screen. It’s difficult to navigate, visually disruptive, and overall a shame. There’s appeal in making changes, but please think of the customers. Just because you can doesn’t mean you should.
New update made the app bad The bank itself has been pretty good however, the update to the app made navigation far more confusing and also takes forever when trying to transfer my money from one account to another. Before the update I was able to do it with ease, but it’s been so slow recently I haven’t been able to complete one transfer since the change which is genuinely making it difficult to bank with Numerica.
New update is annoying The app used to just automatically run Face ID and log me in when I first opened it. Now it loads a landing page first, and I have to click “login” first for no apparent reason. First world problem, for sure, but pointless and annoying. It also tends to freeze before the landing page loads the first time I open it, so I have to open the app, force close it, open it again, click login, then I can finally log in.
Every week updates mandatory Why in the hell am I having to update to a newer version every week? I really do not like Numerical‘s app. That’s why I don’t keep any of my major money in Numerica
From 159 saved reviews since 25 Jul 2021, all countries.
Share of the 92 negative reviews that mention it
“This new version took me days to figure out how to sign in to and still asks me odd security questions and sends me weird codes.”
“New update is HORRIBLE The latest update makes the app completely useless.”
“The interface is still the exact same as before after claimed “Enhancements and bug fixes.” I was really hoping for it to work again after checking the App S…”
“The interface is still the exact same as before after claimed “Enhancements and bug fixes.” I was really hoping for it to work again after checking the App S…”
“Again , numeric doing a bang up job to make your money accessible .”
“New update makes it impossible I can’t get into my account!”
Share of the 57 positive reviews that mention it
“I just love this place (: I got two fees because of a negative balance due to a bill… I called and they removed the fees with no problems (: Caroline was so …”
“But I am having one issue within the app that has been happening since I started banking with numerica about 2 years ago, when I try to access the side menu …”
“Easy to Use App Now please stop asking me to leave a review.”
“New facelift looks way nicer, fits their brand colors.”
A drop after an update usually means the update broke something.