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Too many ads Insane levels of ads. Pop up ads every few seconds, every click has more ads. It’s extremely overwhelming! Will be deleting this app.
Absolutely terrible service and customer support. Absolutely terrible service and customer support. Foodora’s own customer service confirmed that my order was delivered to a different address, yet they still refused to refund me. No delivery photo, no proof, no real explanation—just three days of generic copy-paste responses before marking the case “resolved.” Completely unacceptable.
This is an absolute Scam After almost 2 hours waiting for my delivery and being denied the chance to cancel it, I simply got this message, “All our riders are busy and cannot deliver to you right now. You'll be fully refunded if you were charged.We're sorry.” There were no one to talk about my order either, this app is a joke.
Garage App Declines users’ first order promo
Worst app I’ve ever used I hate it
You should train your delivery man more. I chose contactless delivery (stay at the door after knocking on the door) and filled in the correct address. The delivery man didn't read my request at all. He called me and asked me to go out to get it. He saw the wrong address but kept asking me to go out to find him and thought it was my fault. Think about a bearded man asking you out in a very bad tone... So what's the point of me choosing contactless delivery? And your software has no way to black out the delivery man, which means that if I continue to use your software, I may meet this terrible man, so I uninstalled it
BK Worst app and customer service - the driver did not deliver the food and cancelled my order despite leaving instructions and I got still cjarged
Drop the pin So I ordered food while I’m on vacation in Sweden I dropped the Pin it showed the exact apartment I was in and when I ordered the food, the Driver app showed that he was at my apartment but when I went downstairs, he was at a different location saying that that’s the address he has they were unwilling to refund my food or money to order food. I don’t recommend a company that does not give good customer service.
Subpar Customer service sucks. Drivers don’t speak Norwegian or English . Wrong items delivered. Absolutely ridiculous.
No call, no food, no refund Couriers don’t call and just leave. When you try to prove to support that no one called (even with call history), they completely ignore it and refuse to verify anything. At this point it feels like either couriers are scamming or they don’t even have credit to make calls. Either way, the result is the same, no food and no refund. Would not trust this service again.
From 60 saved reviews since 18 Mar 2014, all countries.
Share of the 51 negative reviews that mention it
“Either there is some glitch in the new version of the app, or this has turned into a scam to steal money.”
“Believing it might be a bug, I ended the conversation and initiated a new one.”
“I deleted the app and closed my account on the spot.”
“Too many ads Insane levels of ads.”
“Bad customer service and they make it next to impossible to use the credit I’ve received for missing items towards new orders.”
“I payed for it by card online and despite it saying the pizza was delivered on the app, it never was.”
Share of the 8 positive reviews that mention it
“It's simple and offers both Swedish and English language.”