This all is terrible This bank will not even let me order something using MY card study ahh app, trash ahh app. I wish this app was never made.
This all is terrible This bank will not even let me order something using MY card study ahh app, trash ahh app. I wish this app was never made.
Mobile deposit app Has not worked for me in 2 months!!!! I’ll take photo of front/ back of the check and it says success then I go to submit deposit and it will not accept it.
Fix your app before I leave the bank because of it Fix the app, I’m so sick of trying to make a transfer and it won’t transfer and I have to reset the app 3 or 4 times to get it to work
Love the Bank hate the new app Your new app is absolute garbage. When I’m on the transfer screen I get crashed so many times. The app gets to where it won’t scroll to let me finish the transfer I have to start over, sometimes over and over again. I mean it’s bad, never had this experience on the old app, old app worked smooth like butter..
Not A Fan This app never works good and ALWAYS causes problems. I have NEVER had more problems getting into an app other than this app. I really think it should not be this hard but that might just be my opinion. I also find it very funny how my review will not post and the fact I have seen only two or three five star reviews, which is crazy considering all of the other reviews are one star and some are three star and when I say some just some are three star reviews embarrassing. I think that means this app is giving itself the four/five star reviews. I wish this app would get better for the customers or eventually everyone is going to switch branches because they will be tired of this app and bank. I truly think in twenty twenty six an app should not be messing up this much it is ridiculous and as a company y’all should be embarrassed. I also just went and looked through reviews again and it seems like overall the app should be rated a two at most not a four an a half because the bad reviews over way the good reviews by a lot.
Mobile deposit Never works
Can’t see business accounts The older app let me see all of my account, business and personal. This app doesn’t and it’s a major pain for people who need that on a daily basis. I have to go through the internet to get to my accounts. It’s frustrating enough that it has me researching other banks to possibly change to.
Alerts You cant edit or delete alerts from the old app
Deposit not working I have been trying to deposit my check all day and it’s still not working and nobody I talked to solve the problem
Choose a different bank. The worst app I have ever dealt with in my life. I’d rather fight a pack of hyenas naked and unarmed than to use this app.
From 90 saved reviews since 1 Jul 2011, all countries.
Share of the 68 negative reviews that mention it
“Last update I’m not able to log in, system is always busy, try again”
“There are a lot of glitches that happen when going from one tab to another.”
“I can hardly pull up my account and when it does pull it up it takes about three minutes to actually pull anything up and just sits loading!”
“Mind you, I am connected to internet as well.”
“Annoyed After the last update to the app I have not been able to access my account in this app or even online.”
“They do a great job protecting my money.”
Share of the 15 positive reviews that mention it
“I absolutely love this app!”
“Great I’ve never had a banking app that is so simple to use!”
A drop after an update usually means the update broke something.