Poor Not user friendly, bug crashes, poor design and performance, lack of any ability to control the system to our needs.
Poor Not user friendly, bug crashes, poor design and performance, lack of any ability to control the system to our needs.
Owner It’s good so far
Virtual Keypad Great app! Very useful!!
Review Great and easy to use app
Nov. 8 2026 has been working good.👍 Update September 8, 2026 it’s been working good lately.
Make doorbell access viewing easier . . . Should be able to toggle into viewing doorbells in you application easily not having to navigate into another section then viewing!
Great app 5 stars
Zero star if possible App continues to log me out and I can’t get back in. I can’t be the only person that is having this issue.
Love alarm app How did I ever live without the tree app I’ll never know. Its so convenient.
Love this app! This app makes it so convenient to access our office and to track when employee comes and go. Thank You!
From 197 saved reviews since 4 Jul 2019, all countries.
Share of the 58 negative reviews that mention it
“After I enter my PIN number it takes up to 2 minutes just to login.”
“The lag is absolutely ridiculous.”
“Love their wafer sensors and their old school button alarm panels.”
“Often the activity has passed by the time we finally have a connection.”
“The app crashes, doesn’t save schedules correctly, or doesn’t recognize the schedule after it has been set.”
“I actually have stopped setting my alarm because of this app, basically making it a waste of money, as I received a ticket from the local police for too many…”
Share of the 113 positive reviews that mention it
“I’d love to see the following tweaks to schedules because that’s where I see the greatest potential for improvement: - Straightforward Home / Sleep / Away su…”
“except… I really enjoy using this alarm system.”
“Relax!” Being able to remotely disarm everything for a visitor is wonderful.”
“We have many users and sometimes the App will think a previous user is sending commands when I use the App.”
“The app works great for a trouble free experience.”
A drop after an update usually means the update broke something.