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Last update not working now Since last update, app is not working properly. Calls will not open. Calls will not delete.
No customer ringtones on iPhone Kinda crazy how they don’t allow custom ringtones when other services have it.
Hate to say this… I hate to say this because I saw the great reviews on this app and a trusted it but, it just won’t let me login/sign in idk why but every time I put my phone number down it says smth about the number not being in the system. So if y’all could fix that it would be great. Thank you!
No custom ringtones for Apple users. BOOO APPLE! This app works great. This review is actually for Apple… please let us Apple users have custom ringtones!! Active Alert informed me that this is an Apple issue, not Active Alert.
Exceptional App I love the constant updates to the map. I also feel the app has been very reliable. Thank you for building such a great tool that helps me respond to fires.
Needs Improvement I have 177 alerts in my app right now. To delete them I have to swipe left, press delete. Swipe left, press delete. Swipe left, press delete. Swipe left, press delete. Swipe left, press delete. Swipe left, press delete. Swipe left, press delete. Swipe left, press delete. Swipe left, press delete. Over and over and over again. A “delete all” button would be nice.
Soft Tones Too Long Love to see ramp up/ soft tones make their way in but they are far too long in length.
Not Apple Watch compatible With newest update no longer Apple Watch compatible
Amazing App!! However, some more themes or the ability to create custom themes would be awesome! Absolutely love this service! Have been using it for years! It is extremely reliable and accurate!! Keep up the good work!!
Needs more work This app works fine alerting you to calls, switching over to maps for navigation, and providing initial call notes from dispatch. There is a lot of room for improvement beyond these basic functions. I would love to see new features like a toggle switch for choosing “On Duty” or “Off Duty”, and possibly have it placed at the top of the incidents list for better access. I never use the two other options and I believe those should be selected under a different menu. The call notes do not update with dispatch as new information comes in or the call type changes, these updated call notes provide critical information for safely and effectively responding to emergency incidents and would greatly improve this app. I would also love the ability to save “favorites” for selecting responding units in my groups list. I work for a 15 station fire department and frequently have to scroll through the entire list of units to select the ones specific to my station. Please take these suggestions into consideration to improve the functionality of your app.
From 50 saved reviews since 1 Jun 2023, all countries.
Share of the 19 negative reviews that mention it
“Stopped working In the past three weeks, it has been wagging like crazy or completely freezes and then gets caught in a boot loop with just the active Alert …”
“New Update Not Working Properly Since the new update 2 days ago every alert alerts between 5 and 15 times repeatedly over a ten minute time span.”
“Slow lag times This apps features are amazing .”
“Trying to tap the settings button crashes the app completely.”
Share of the 20 positive reviews that mention it
“I’ve used this app for 10 plus years and only seen one app new look or new sounds.”
“Absolutely love this service!”